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Basic Info

RFI is a pioneering AI-enabled marketing consultancy that specializes in a wide range of services including communications, branding, digital marketing, and crisis management. Situated at the intersection of technology and creativity, RFI harnesses the power of artificial intelligence to offer innovative, forward-thinking solutions that cater to the diverse needs of modern businesses.

Comprehensive Services Offered by RFI

1. Communications and Branding

Effective communication and a strong brand identity are paramount in today's competitive business landscape. RFI excels in crafting compelling narratives and visual identities that resonate with target audiences. Through strategic messaging and consistent branding across all touchpoints, RFI ensures that its clients not only capture but also maintain the attention and loyalty of their customers.

RFI’s approach to branding goes beyond mere aesthetics. It encompasses a deep understanding of brand ethos, values, and aspirations, translating these into tangible elements that speak directly to the heart of the consumer. From logo design and branding materials to comprehensive brand strategies, RFI provides all the tools necessary for businesses to thrive.

2. Digital Marketing

In the digital age, an effective online presence is crucial. RFI's digital marketing services are comprehensive, encompassing search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media campaigns, and content marketing. By employing AI-driven analytics and automation tools, RFI not only optimizes marketing efforts for greater efficiency but also ensures higher engagement and conversion rates.

RFI’s digital marketing strategies are built on a foundation of data-driven insights, allowing for targeted campaigns that reach the right audience at the right time with the right message. Whether it's increasing visibility, driving sales, or building brand loyalty, RFI tailors its digital marketing solutions to meet and exceed the unique goals of each client.

3. Crisis Management

Crisis management is another critical area where RFI shines. In moments of crisis, brands are vulnerable, and how they respond can significantly impact their reputation and bottom line. RFI provides robust crisis management services that are ready to spring into action 24/7. From preemptive planning to crisis resolution and post-crisis analysis, RFI covers all bases to shield and salvage the client’s reputation.

RFI’s crisis management experts work closely with clients to develop and implement strategies that effectively mitigate risks, manage communications, and rebuild trust with stakeholders. This proactive approach ensures that businesses are not only prepared to handle crises but also equipped to emerge stronger on the other side.

4. AI Experiences and Corporate Training

RFI is at the forefront of integrating AI into the customer experience and operational processes. From AI-powered chatbots that provide real-time customer service to sophisticated machine learning models that predict consumer behavior, RFI’s AI solutions are tailored to revolutionize how businesses interact with their customers.

Furthermore, recognizing the importance of internal capability, RFI offers extensive corporate training programs. These programs are designed to help client teams master the latest technologies and strategies. This empowerment enables businesses to maintain an internal culture of continuous improvement and innovation.

RF Brand Protect

RF BrandProtect is RFI’s proprietary AI-powered brand safety and resilience platform. It helps organizations anticipate risks, manage crises, and safeguard their reputation in today’s AI-driven world. By combining advanced AI technologies with deep crisis management expertise, RF BrandProtect equips brands to act with speed, precision, and confidence.

The platform integrates six core components:

BRAND Watcher AI – Continuous monitoring across social media, news, forums, and alternative channels, powered by Expert-in-the-Loop and Large Language Models to assess severity and deliver actionable recommendations within minutes.

AISEO – Optimization for large language models (LLMs) such as ChatGPT and Google Gemini, ensuring brands are represented accurately, without bias, and with strong visibility across AI-driven platforms.

SONAR Crisis Simulation – Immersive, scenario-based training workshops that prepare teams to respond effectively to reputational threats and sharpen decision-making under pressure.

SONAR War Room – An AI-enabled command center offering real-time detection, sentiment analysis, predictive analytics, and stakeholder mapping for high-stakes crisis management.

EchoLocate™ Scenario Planner – Predictive modeling workshops that allow organizations to anticipate outcomes, map stakeholder reactions, and prepare tailored strategies in advance.

EchoLocate™ Crisis Manager – A mobile-friendly portal providing frontline teams with immediate, step-by-step guidance during crises, accessible anytime without prior training.

Through RF BrandProtect, RFI offers businesses a comprehensive, future-ready solution that strengthens brand resilience, preserves trust, and ensures reputations can withstand the pressures of an unpredictable digital landscape.

RFI's Strategic Approach

Tailored Solutions

At RFI, the belief is that no two businesses are the same, and thus, cookie-cutter solutions do not suffice. Every service offered by RFI is highly customized to meet the specific challenges and objectives of each client. This bespoke approach ensures that every strategy is optimally aligned with the client’s business model and market dynamics.

Global Reach with Local Expertise

RFI operates across various geographies, providing it with a unique blend of global reach and local expertise. This duality allows RFI to leverage international trends and insights while staying attuned to local nuances. Whether a business is looking to expand locally or scale globally, RFI’s diverse team of experts is equipped to navigate both local and international waters with precision and cultural sensitivity.

Commitment to Innovation and Excellence

Innovation is at the core of RFI’s philosophy. The consultancy continuously explores new methodologies and technologies that can enhance the effectiveness of its services. This relentless pursuit of excellence not only keeps RFI at the cutting edge of the industry but also ensures that its clients receive the most advanced and efficient solutions available.

With RFI, companies gain more than just a consultant; they gain a strategic ally dedicated to their continuous growth and success.

Why work with us

1. Tailored Strategic Solutions

RFI excels in crafting customized strategies that align with specific client objectives and industry demands. This personalized approach ensures that solutions are not only effective but also relevant to each client's unique market conditions and business goals. Whether it's entering a new market, launching a product, or rebranding, RFI's strategies are designed to maximize impact.

2. Advanced Technology Implementation

At RFI, technology is a cornerstone of their service offering. By integrating advanced AI tools, they provide clients with superior data analytics, enabling deeper insights into customer behavior and market trends. This technology also supports automated content creation, real-time customer service, and personalized marketing campaigns, which are crucial for maintaining competitive edges in fast-paced industries.

3. Crisis Management Expertise

RFI is particularly noted for its robust crisis management services. In today’s digital world, a company’s reputation can be vulnerable to various threats ranging from social media mishaps to corporate scandals. RFI’s crisis management team is adept at quickly responding to crises, implementing damage control measures, and deploying proactive strategies to restore and maintain client reputations.

4. Omnichannel Marketing Mastery

Understanding the importance of consistent and coherent communication across all platforms, RFI designs and executes comprehensive omnichannel marketing strategies. This ensures that the brand message is unified across all channels, whether digital or traditional, enhancing customer engagement and brand recall. This approach helps in building a seamless customer experience from online to offline touchpoints.

5. Employee and Corporate Training

Beyond external communications and branding, RFI also emphasizes the importance of internal growth and alignment through corporate training programs. These are tailored to help teams understand and leverage new tools and strategies, ensuring that everyone from the C-suite to junior staff is on the same page and moving towards common business objectives.

6. Scalable Solutions for All Business Sizes

From startups to multinational corporations, RFI has the scalability and expertise to adjust their service offerings based on the size and needs of the client. This flexibility makes them a preferred partner not only for well-established companies but also for emerging businesses looking to make a mark in their respective industries.

Brochure

Video

Company focus

Services

Design, Marketing & Multimedia Production
Advertising & Digital Marketing
Branding and Communications
Design
Multimedia Production
HR, Education & Relocation
Education / Training

Industries

e-commerce
Financial Services
Food & Beverage
Healthcare
Industrial
Information & Communications Technology
Media & Entertainment
Real Estate
Retail
Startup
Technology
Tourism
Transportation & Logistics

Contacts

David Ko Avatar

David Ko